Customer Questions

Local Shipping — pretty simple

Shipping within Canada and the continental US is included.

Please allow up to 7-10 business days for your order to be processed and shipped.  All art comes in premium packaging and is delivered with a tracking ID. A customer signature will be required to ensure the painting gets to you safe and sound.  Please keep in mind that shipping time frames are not guaranteed as multiple factors can affect delivery. If your order is delayed or lost, we will file a claim with the courier.

Worldwide Shipping – a little trickier but doable

Once you have purchased an original painting we will be notified and then reach out to you with an estimate of shipping costs. Typically, it’s not so complicated and we do our best to get the piece out to you the quickest and safest way possible.

Please note that artwork may be subject to duties, taxes, and/or fees according to your country’s regulations. Please consult your local customs office for more details about duties and taxes.

*Oversized Paintings (48 x 60 and larger)

Paintings sized 48 x 60 are generally too large to ship on the frame.  If you are wishing to purchase a painting this size and are not in the Calgary area, we recommend shipping the canvas rolled. We have done some intensive research on the best delivery methods and have concluded this is the safest and most economical way to ship. Please contact us to discuss how to best get this piece to you if you are outside the Calgary area.

If you have any questions or there is any other way that we can assist, just get in touch.

Thanks so much for your support of our work,

B&K

Easy!

There are a couple of ways to get your hands on an original piece of art for your space.

You can browse original paintings currently available on the Shop page. Simply click on the painting that you want and it and you will be taken to the details. The payment method is simple and straightforward.

Alternatively, you can leave us a message here and we would be happy to help with your purchase.

If you saw a painting you really wanted but has already been sold, we can work with you to customize a piece that fits your style and money mindset.

Indeed!

We would love to collaborate with you to create a custom piece that speaks to you on all levels and fits into your ideal space. To inquire please see our Commissions page. Inquires are obligation-free.

Simple!

Visit our Commissions page and we will connect so we can walk you through a simple process to create a personal piece just for you.

Sure!

Order yours here

Soon!

We try to create new collections four times a year. The best way to find out about new collections is by signing up for our newsletter. Signing up for the newsletter gives you inside access to our studio and sneak previews for upcoming releases. You can sign up for our newsletter here.

Can!

We offer flexible payment plans in order for you to secure a painting that you love. The painting will be marked as SOLD when we receive your deposit. You receive the artwork when the final payment has been made.

Done!

Email us at artrophyart@gmail.com regarding the painting you want and we can set up a plan that makes the best sense for you.

Maybe!

Shipping is included in the price of the piece if you are ordering within North America.

Originals are shipped in premium packaging and are delivered with a tracking ID. A customer signature will be required to ensure your painting gets to you safe and sound.

All sales are final. Exceptions are made in case of damage incurred during shipping. If this happens, please contact us within 7 days of receiving your artwork to discuss an amicable solution.

We are exploring options to collaborate with a charitable cause. If our artwork or our story speaks to you please contact us!